......Office Protocol

Dental Insurance

Our patients are the most important people in our practice. They are the people who come to us for their dental needs. It is our profession to handle these needs so pleasantly and professionally that they will return again and again, and tell others about our quality care and genuine concern.

As a courtesy to you if we have all of your dental insurance information on the day of service we will submit an insurance claim form to your insurance company. We file all claims electronically at the end of each business day. By law your insurance company is required to pay each qualifying claim within 30 days from the date of service. However, we have found that there is often confusion regarding insurance coverage. To avoid confusion please be aware of the following:

You are responsible for your child's bills. You must understand that you are the responsible party and in turn are responsible for payment of our fees. Insurance is a contract between you and your insurance carrier to help you pay for dental services.
We do not have a contract with your insurance company, only you do.

Know your insurance. We accept most dental insurance plans but may not be a preferred provider with your particular plan. It is your responsibility to determine if your plan allows your child to see an out-of-network dentist. We are a preferred provider for both Delta Dental and Wellmark Blue Cross/Blue Shield.

Do not expect 100% coverage. Insurance companies rarely pay 100% of the charges incurred. Also, please note that most carriers use their own fee schedule. This means they will pay a percentage of their own set fees, not a percentage of our fees.

Method of Payment

Payment is expected for services at the time they are rendered. Our office accepts personal checks, cash, Visa, MasterCard and Discover. Payment plans are available for large treatment plans and Orthodontics.

   

 

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